Accessibility Statement

Declaration of Commitment

SACLÀB is dedicated to ensuring digital accessibility for all individuals, including those with disabilities. We are continuously improving the user experience for everyone and applying the relevant accessibility standards to maintain a seamless, luxury digital environment.

Compliance Status

The SACLÀB website is partially compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. Partial compliance is due to the non-accessible content listed below, which is primarily influenced by the dynamic nature of our high-end editorial layouts and rich media.

Non-Accessible Content

We strive to balance exceptional visual design with functional accessibility. However, the following elements may temporarily fall short of complete accessibility:

• High-Resolution Imagery: To capture the exquisite details and rarity of our pre-loved luxury pieces, some historical high-resolution product imagery may lack comprehensive alternative text description fields.
• Editorial Contrast: Certain highly curated brand experiences or editorial seasonal elements may occasionally feature text-to-background contrast ratios that do not fully meet strict WCAG thresholds.
• Legacy Components: Older interactive elements or archival video materials may not fully feature synchronised subtitles. We are actively auditing and optimizing these elements.

Preparation Date

This statement was prepared in June 2026.

Feedback & Contact Information

We welcome your feedback on the accessibility of the SACLÀB website. If you encounter accessibility barriers on saclab.com or require assistance using any part of our website, please contact us at operations@saclab.com. We aim to respond to accessibility-related requests within 14 business days.

Enforcement Procedure

If you are unsatisfied with our response to your accessibility feedback, you may escalate the matter to the appropriate national regulatory authority.

Under the German Accessibility Strengthening Act (BFSG), the competent market surveillance authorities for SACLÀB are:

• Regional Enforcement Body: Regierung von Oberbayern (Gewerbeaufsichtsamt), Heßstraße 130, 80797 München, Germany. (Email: poststelle@reg-ob.bayern.de)
• Central Joint Market Surveillance Authority: Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF), Carl-Miller-Str. 6, 39112 Magdeburg, Germany. (Email: kontakt@mlbf-barrierefrei.de)