Working Student Sales & Business Development (m/f/d) | SACLÀB
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Working Student Sales & Business Development (m/f/d)

You are obsessed with fashion? Fall for luxury brands and have a good eye for the latest trends?

SACLÀB is the marketplace for waiting-list collectables and second-hand bags from Hermès, Chanel, Dior and more. We have an exciting opportunity to join our growing sales team in Munich with one common goal in mind: striving for a faster growth and expanding the prominence of SACLÀB among luxury clients. 

We are looking for a hard-working and self-motivated working student to grow and manage our client base and help to explore new ways to grow SACLÀB further. 

Specific duties & responsibilities will include but are not limited to:

Business development

  • Provide pre sale and post sale support to the customers
  • Working closely with the business getter, consignment department and customer strategy to develop future business opportunities and long term customer satisfaction

Customer service

  • Managing requests coming on to our CRM, chatbot, email or social channels
  • Managing items for our sales channels (website, social media and platform) on a weekly basis
  • Updating, cultivating and arranging customer wishes
  • Encouraging growth through customer satisfaction surveys
  • Maintaining customer wishes, stock, sales figures in data sheets
  • Learning to conduct handbag authenticity checks

Collaboration

  • Being involved in a collaborative sales-process 
  • Ability to constantly share customer needs with commission team and vice versa
  • Iterating on anything and everything to make incremental improvement in a test-and-learn approach

General Administration and Office Support

  • Provide full office administrative support for the team such as but not limited to shipping and office care

That’s You:

  • Student in Munich, looking to deepen your skills and excellence in business development
  • Excellent communication skills written and spoken in German and English. 
  • Passionate about startups and self-driven
  • Ability to work with discretion when dealing with highly confidential information.
  • Computer literate.  Email, Excel, Word and PowerPoint.
  • Experience in CRM software such as Hubspot is an advantage

Your opportunity:

  • Being part of the growth of Europe’s only marketplace for 2nd hand luxury bags
  • Beautiful office in the heart of Munich
  • Your own Laptop
  • Space and possibility to internal processes and bringing in expertise & ideas
  • Gaining an attractive job profile, career chances in Luxury Market
  • Inclusive, open-minded and great teams in Munich and Amsterdam
  • Possibly for full employment

For this position feel free to apply with your CV, work references and cover letter to Oliver Stueck: careers@saclab.com

About SACLÀB:

SACLÀB is the marketplace for pre-loved top-tier leather handbags. We focus on sourcing new, difficult-to-find and waiting-list designer handbags by Hermès, Chanel , Dior and more.

SACLÀB was founded in 2018 by siblings Alexandra and Jan-Oliver Stueck. Today it has offices in Amsterdam and Munich and customers in more than 20 countries.

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