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Complete your account registration to:
  • Do fast checkout
  • Review order information and tracking
  • Create and save wish lists
  • Take part in our referral scheme
  • Reserve any bag for 24 hours

Customer care

All you need to know

If you need help with an order, tracking or initiating a return, our advisors are available Monday to Friday from 9 AM to 18 PM (CET).

Contact us

We will respond to every email within 24 business hours, Monday through Friday. Please feel out this contact form.

Delivery & Returns

Anything we want to let you know about shipping and returns.


Find the answer(s) you need here.

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