Customer care
All you need to know
If you need help with an order, tracking or initiating a return, our advisors are available Monday to Friday from 9 AM to 6 PM (CET).
Contact us
We will respond to every email within 24 business hours, Monday through Friday. Please fill out this contact form.
Delivery & Returns
Anything we want to let you know about shipping and returns.
FAQ’s
Find the answer(s) you need here.
Sell Your Bag
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Make a Request
We do our best to find bags for our customers on request. However, this might take up to 6 months.
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