What can I sell?
We welcome bags from the following designers: Hermès, Chanel, Bottega Veneta, Dior.
What if my model is not listed?
Simply choose "I don't know" in the list and continue to set your desired price.
How does the authentication process work?
Here at SACLÀB, we pride ourselves on our pillars of trust and transparency. Once your bag has safely arrived at SACLÀB, it goes through a strict vetting process to certify its authenticity, led by our Managing Director Oliver and his team of experts. If there is ever any doubt about the authenticity of an item, we do not accept it for sale. We actively distance ourselves from any replicas or counterfeits.
Should I expect any shipping or delivery costs?
Shipping costs are being taken over by SACLÀB. However, a buyer's premium of 5% of the contractual selling price (min. 50€) will be added to the final selling price and is not part of the consignment agreement.
Can I sell my bags on other platforms at the same time?
With every product upload, we strive to market each bag to its individual needs and as fast as possible. So there is no need to do the same yourself as this can disrupt the selling process immensely. Within the first 30 days, bags can be solely sold via saclab.com. After this, please be aware of our 2-weeks cancellation policy, should you decide to sell it elsewhere.
Can I sell my bags directly to SACLÀB?
We only sell bags on a consignment basis.
Why does the selling price of the consignment contract differ from the selling price on the website?
A buyer's premium is added to the selling price in the contract (e.g., contractual selling price) resulting in the selling price on the website (e.g., final selling price). For all items with a value up to € 1,000, the buyers premium is € 50, while for all items with a value above € 1,000, the buyers premium is 5% of the contractual selling price.
Why does it take more than 14 days after my bag was sold to receive the payout?
We always do our best to transfer your payout as soon as possible. However, there are a few reasons that can cause a delay. Firstly, your bag's new owner has the right to return it within 14 days. This return period, however, only starts with the delivery date, not on the day of purchase. Secondly, some buyers choose bank transfers as their preferred payment method. To finalize the transaction, we allow 7 days. This means we can only ship the bag once we have received the full amount. Thirdly, for international orders, we have to request an export, which again can take a few days to be processed. If you want to know the exact date of your payout transfer, please don't hesitate to contact our Customer Care team.
I am living outside the EU, can I sell my bag with SACLÀB?
Unfortunately, at this moment, we can only accept bags for consignment sale that are shipped to us from within the EU.